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Telephone Sales Agent

Industry: Hospitality        Country: Singapore

Requirements:

  • Candidates must have at least High School Diploma.
  • This job requires both male and female applicants.
  • Minimum of 01 year(s) working experience is required for this position.
  • Applicants must be 18 to 50 years old.

Job Details/Description:

Qualifications:

Education

  • Must have at least High School Diploma.
  • Diploma in any field is an advantage

Certification

  • Food Safety, leadership training program

Required Experience

  • Minimum 18 months in customer service / guest contact roles, preferably in a hospitality organization
  • Leadership experience is an advantage

Required Knowledge

  • Proficient in written and verbal English
  • F&B Knowledge
  • Ala-carte service experience
  • Bartending experience is an advantage
  • MS Office proficient is an advantage
  • Micros Proficient is an advantage

Skills / Abilities / Presence

  • Ability to lead by example with honesty and integrity
  • Ability to exceed guest expectations
  • Ability to lead a small & diverse team towards a common goal
  • Ability to analyze and improve process and procedures
  • Ability to interact and solve opportunities with employees and guests
  • Ability to adapt and take advantage of different working environment, staff, guests and opportunities

Physical Requirements / Work Environment

  • Able to lift up to 10KG without assistance
  • Able to work on a 24 hour rotating shift
  • Able to work weekends & public holiday
  • Able to work standing up to 8 hours

Job Description:

  • Take food & beverage orders via the phone and upsell whenever possible.
  • Provide food & beverage service to guests according to IRD specifications, courteously and efficiently.
  • Assist in maintaining cleanliness and organization of the IRD areas and equipment.
  • Assist the IRD leadership team in taking orders, retrieve and serve F&B orders into the rooms and other designated areas.
  • Exceed guest expectations.

Qualified applicants should apply with a comprehensive resume and detailed job experience, copies of diplomas (high school/college), transcript of records, employment certificates, training certificates, latest 2x2 and whole body photos, and a copy of passport (if available).

Visit our offices at:

Manila:

Ikon Solutions Asia Inc.
8th Floor, Algo Center
162 L.P. Leviste St. Salcedo Village
Makati City, Philippines 1227
License No.: POEA-002-LB-010421-R

FOR MANPOWER POOLING ONLY. NO FEES TO BE COLLECTED. BEWARE OF ILLEGAL RECRUITERS AND HUMAN TRAFFICKERS.